One upside to electronic records management is the potential to reduce labor and increase accuracy. In fact, one of the core objectives of any organization engaging in a digitization project is reducing administrative burden while [...]

BYOD is a big deal in the modern workplace. Research shows that nearly all (95%) companies permit employee use of personal devices for work purposes, and as many as 87% of organizations actually depend on [...]

The Section 508 amendment to the Rehabilitation Act of 1973 mandates that federal agencies make their technology accessible to people with disabilities. It’s part of a longstanding commitment of the United States government to reducing [...]

What is the relationship between records management and compliance with Freedom of Information Act (FOIA) requests? In short, it’s complicated. Obviously, good records management is critical to meeting formal FOIA requests. It’s how staff can [...]

Every record has a job to do, and errors compromise their ability to fulfill their purpose. For example, some records provide mission-critical information. In these cases, inaccuracies and errors will reduce their ability to meet [...]

Once upon a time, organizations had to host and manage all their physical computing equipment themselves to run necessary software applications and store data. That has completely changed: today, almost every organization in the world [...]

Protecting Personally Identifiable Information (PII) and Protected Health Information (PHI) is no small task for organizations and their records management teams. Government agencies in particular deal with PII and PHI all the time, because they [...]