Disaster-proofing your records management program is critical to ensuring business continuity and records retention in the face of catastrophes and emergencies. Yet government agencies are typically unprepared in this area, with only ad hoc and [...]

Sometimes, organizations are their own worst enemies when it comes to records management. We may want to blame overly complicated regulations (“it’s not our fault”) or underperforming employees (“it’s the workforce, not the organization!”), but [...]

In an age where information flows endlessly through a proliferating number of digital platforms and systems, records management in federal government agencies is growing increasingly complex. Records are no longer confined to traditional documents; they [...]

Most people tend to think about records management as a boring, tedious task. Not so! When records management goes wrong and important records turn up missing, headline-worthy scandals can ensue. As USA Today reports, “Biden [...]

What Is Era 2.0? The National Archives and Records Administration (NARA) had initiated efforts to modernize and upgrade its Electronic Records Archives (ERA) system to ERA 2.0. NARA uses ERA to preserve and manage U.S. [...]

Ethical records management serves as the backbone of a reliable and, ultimately, trustable information system. By contrast, loss of trust can disrupt the flow of reliable and accurate information within an organization, compromise decision-making processes, [...]

Government agencies are increasingly turning to artificial intelligence (AI) to update records management processes. The U.S. National Archives and Records Administration (NARA), for example, has indicated interest in using AI systems to auto-fill metadata and [...]