The exchange of information and records within and between government entities can significantly enhance operational efficiency and policy implementation. For example, research published in Government Information Quarterly found that “inter-organizational information sharing improves efficiency by [...]

In the digital era, federal agencies are increasingly turning to cloud solutions for records management. This shift represents a significant departure from traditional, on-premises data storage, but it shouldn’t be surprising. “Cloud storage … can [...]

In the complex world of government records management, the ability to track who has accessed and what has happened to individual records is invaluable. An audit trail—a step-by-step record that chronicles the life cycle of [...]

Disaster-proofing your records management program is critical to ensuring business continuity and records retention in the face of catastrophes and emergencies. Yet government agencies are typically unprepared in this area, with only ad hoc and [...]

Sometimes, organizations are their own worst enemies when it comes to records management. We may want to blame overly complicated regulations (“it’s not our fault”) or underperforming employees (“it’s the workforce, not the organization!”), but [...]

In an age where information flows endlessly through a proliferating number of digital platforms and systems, records management in federal government agencies is growing increasingly complex. Records are no longer confined to traditional documents; they [...]

Most people tend to think about records management as a boring, tedious task. Not so! When records management goes wrong and important records turn up missing, headline-worthy scandals can ensue. As USA Today reports, “Biden [...]