With the M-19-21 memorandum issued in June 2019, the U.S. National Archives and Records Administration (NARA) put federal agencies on notice: by 2022, they must be managing all permanent records in electronic format, with metadata, [...]

The United States government is committed to a digital future. That’s why the U.S. National Archives and Records Administration (NARA) has set ambitious digitization objectives for federal agencies, for example. As the federal government steadily [...]

Effective records management is a challenging task. Records managers often have to balance a complex array of logistical, budgeting, operational, and legal requirements. Ideally, electronic records management (ERM) systems should help. They can automate many [...]

When faced with legal or regulatory action, government agencies and other organizations may find themselves fielding information requests in preparation for an audit or litigation. This process is called discovery. It’s when the parties involved [...]

No one likes audits, but they’re a fact of life for government agencies and private organizations alike. Whether the audit is being conducted internally or by a regulatory body, they consume time, effort, and budget. [...]

With the COVID-19 pandemic every major business found that the only way to keep production up was to let employees work from home, including government agencies. While this workforce keeps production and revenue flowing, it adds considerable cybersecurity risks[...]

Unprecedented numbers of federal workers have found themselves working from home since the COVID-19 pandemic struck the United States. Further, even as government staff begin returning to their offices, many may continue to telework, according [...]