With telecommuting quickly becoming the norm and millions of employees working out of their own homes, there has been a disconnect between agencies and their workers. Many of those new telecommuters do not know when, [...]

With the COVID-19 pandemic, federal agencies found that the only way to keep production up was to let employees work from home. While this workforce keeps production and public services flowing, it adds considerable cybersecurity [...]

Previously, we wrote about the risks created by the ambitious deadline set by the U.S. National Archives and Records Administration (NARA) for federal agencies to convert to (mostly) all electronic records management by the end [...]

With the M-19-21 memorandum issued in June 2019, the U.S. National Archives and Records Administration (NARA) put federal agencies on notice: by 2022, they must be managing all permanent records in electronic format, with metadata, [...]

The United States government is committed to a digital future. That’s why the U.S. National Archives and Records Administration (NARA) has set ambitious digitization objectives for federal agencies, for example. As the federal government steadily [...]

Effective records management is a challenging task. Records managers often have to balance a complex array of logistical, budgeting, operational, and legal requirements. Ideally, electronic records management (ERM) systems should help. They can automate many [...]

When faced with legal or regulatory action, government agencies and other organizations may find themselves fielding information requests in preparation for an audit or litigation. This process is called discovery. It’s when the parties involved [...]